Virtual General Staff

December 2023

Virtual General Staff Meeting

Normally, we would gather this time of year, but we’re going VIRTUAL this year!

Please go through the topics on this page and complete ALL requested paperwork from each section no later than December, 22,2023.

Section 1 - Health Insurance

Allstate and Colonial Life Benefits

(Medical- Allstate & Dental and Vision - Colonial Life)

Allstate and Colonial Benefits Guide

Download the pdf to review the benefits offered by OPTIONS.


(Supplemental Plans)

APL Benefits Enrollment Form

Download the pdf to review the benefits offered by OPTIONS.

Short Term Disability Insurance

Download the pdf to review the benefits offered by OPTIONS.

Critical Illness Insurance

Download the pdf to review the benefits offered by OPTIONS.

Group Accident Information

Download the pdf to review the benefits offered by OPTIONS.

Hospital Insurance

Download the pdf to review the benefits offered by OPTIONS.

Section 2 - Additional Information and 2nd Injury Form

2nd Injury Fund

403B Retirement Plan

Pelican Credit Union

Pelican Pays!

As an employee at OPTIONS, you and your immediate family are now eligible for membership at Pelican State Credit Union!

As a not-for-profit financial institution, Pelican is always identifying ways to save our members money. Whether it’s paying one of the highest dividend rates in the country on checking accounts or saving you money on loans and credit cards, you can become a member and see all the ways that Pelican Pays!

Visit to learn more about the great benefits and financial products you can gain access to!

Section 3 - PAYCOR TASKS

personal information update

Verify, and update if necessary, your Personal Information and Contact Information in your Paycor Profile for accuracy. After verifying, go to the Personal Information Update 2024 Document in Paycor, complete your signature, and submit.


Step 1: Login to Paycor>Select Profile Summary from Home Screen>On the Left select “Personal” > “Personal Info” > “Contact” > then update “Emergency Contacts” as well. 

Verify Personal Information and Contact Information. Click EDIT in the top right corner if you need to update any information. SAVE.

Step 2: Home>My Tasks>Employee Personal Information Acknowledgment 2024.

Read the document. Select the checkbox to confirm. Type your first and last name. SUBMIT.


Paycor Home>My Tasks>Employee Handbook Acknowledgement 2024.

Read the document. Select the checkbox to confirm. Type your First and Last name. SUBMIT.

OPT-in to
paperless w-2

In Paycor, every active employee can opt out of receiving a paper version of their Form W-2.

  • Opting out of the paper version means you receive only an electronic copy of Form W-2.
  • You can print the electronic copy as many times as you want and it’s always stored in the Paycor application for future access and retrieval.


1. After you log into Paycor, on the left side under the Paycor logo, click Profile Summary.

2. In the left menu, go to Pay & Taxes > Paperless Options. The Paperless Options section appears where you can enable paperless documents to receive your payroll forms electronically.
Remember, enabling paperless options for a document will halt the delivery of paper copies for the associated document.

Form W-2 deadline for paperless:

    • You must choose to go paperless by December 14 to receive only an electronic Form W-2 for the current tax year.
  • A confirmation email is sent to your email on record in Paycor when your consent waiver is electronically signed and saved.
Section 4 - Important Updates

16 Hour Rule Important Updates

Changes to the 16 Hour Rule Guidelines

Before COVID PHE: DSWs not allowed to work over 16 hours in a 24 hour period, without approval of an emergency situation.

During COVID PHE: DSWs have been allowed to work over 16 hours in a 24 hour period. 

6-Months After COVID PHE: *** Beginning 11/11/23 *** The guidelines for working over 16 hours in a 24 hour period have been modified (see NEW guidelines to your right below).              

16 Hour Rule Guidelines

  • No DSW should be regularly or routinely scheduled more than 16 hours in one day.

  • DSW should only work over 16 hours in a 24 hour period for unplanned situations when a paid staff or natural support is not available and the person cannot be left unsupported. This requires prior approval from Team leader or Director.

July through December


Thank you for your service to OPTIONS – we greatly appreciate you being a part of our organization!

All 1 year employees and employees making anniversaries of 5, 10, 15, 20, 25, and 30 years from the list, please come by the office to pick up your gift by 12/22/2023. Everyone else – be on the lookout for your gift in the mail.

1 Year

2 Years

3 Years

4 Years

5 Years

6 Years

7 Years

8 Years

9 Years

11 Years

12 Years

13 Years

14 Years

15 Years

16 Years

17 Years

18 Years

19 Years

21 Years

24 Years

26 Years

30 Years

Thank you for completing your
Virtual General Staff Information!

Do you need assistance?

HR will have a dedicated person to assist you with Open Enrollment and all Paycor Tasks!
Call or stop by the office at the following times:

Mondays: 10:00am – 2:00pm
Tuesdays: 8:30am – 10:30am & 2:00pm-3:00pm
Wednesdays: 8:30am – 10:30am & 2:00pm-3:00pm
Thursdays: 8:30am – 10:30am & 2:00pm-3:00pm
Fridays: 8:30am -3:00pm

If you have any additional questions or need any assistance, please see HR or call 985-345-6269.

Shannon Trautman

Shannon Trautman

Shannon Trautman: Shannon joined the OPTIONS team in 2019.  She holds a degree in Music Therapy from Loyola University and a Master’s degree in Education Counseling from Southeastern Louisiana University.  She has worked with people with intellectual disabilities since she was in high school in the ’70s!  Shannon loves to help our participants share the gifts they have that add value to others.

Andrea Gousman

Andrea Gousman

Andrea Gousman: Andrea is a graduate from Tulane University where she received a Bachelors of Art in Social Sciences. She has been a part of the OPTIONS team since 2011. She began her career in case management in 2007. Andrea enjoys working with families to help them navigate the complexities of provider and waiver services. Her goal is to ensure every participant is able to receive the premier services that they deserve and desire.

Jamie Guidry

Jamie Guidry

Jamie Guidry: Jamie joined OPTIONS in 2019. She holds a degree in Accounting from Southeastern. She has worked in the non-profit industry serving the elderly and disabled for over seventeen years. Jamie’s focus is to continue to serve this community and assure that these citizens are provided the best services available by striving to improve the financial health of our agency.

Jennifer Carona

Jennifer Carona

Jennifer Carona: Jennifer joined the OPTIONS team in 2021. She is a native of Independence, Louisiana. Jennifer received a Bachelor of Science in Nursing from Southeastern Louisiana University in 2004 and a Master of Science in Nursing with a concentration in Family Nurse Practitioner in 2020 from Herzing University. She is a Licensed Registered Nurse, Licensed Advanced Practice Registered Nurse and a Certified Family Nurse Practitioner. Jennifer’s focus is to ensure that OPTIONS participants receive high quality healthcare so that they may live and flourish in their community to the best of their abilities.

Sharon Jacob

Sharon Jacob

Sharon Jacob: Sharon Jacob is a graduate of Coastal College where she studied Business Management in 1990.  She is a native of Hammond, LA. with over 30 years of experience in Business Management.  She has served in her role as the Director of Transportation since 2013. Sharon loves that OPTIONS has granted her the opportunity to do what she loves, transport and support people with disabilities, so they can live their dreams in our community. 

Steve Leon 2

Steve Leon

Steve Leon: Steve joined the OPTIONS team in 2010. He is from Metairie and moved to Hammond in 1974 to attend Southeastern Louisiana University. He graduated with a Master’s degree in 1979 and worked for Southeastern for over 30 years as an administrator in Student and Business services before coming to OPTIONS.  Steve is also a City Councilman for Hammond, La.  Steve has been very active in the community throughout his career. His primary focus at OPTIONS is property management, operations, logistics and whatever else needs to be done!

Michelle Carruthers

Michelle Carruthers

Michelle Carruthers: Michelle received her BA in Psychology from UNC Greensboro and her M.Ed. in Counseling from Southeastern Louisiana University.  For over a decade, Michelle has provided services to individuals with disabilities and their families. She joined the OPTIONS team in 2021 and continues her passion for empowering people with intellectual and developmental disabilities. She is committed to helping OPTIONS participants lead fulfilling lives and accomplish their goals, whether it’s participating in their community, living independently, or finding meaningful work.

Dione Branch

Dione Branch

Dione Branch:Joining in 2020, Dione found OPTIONS’s dynamic culture to be a welcoming and supportive environment. As a credentialed SHRM Senior Certified Professional (SHRM-SCP), she actively engages at both the national level with SHRM and locally with NSHRM. An alumna of the University of New Orleans, Dione holds a Bachelor’s in Business Management specializing in Human Resources and an MBA with a focus on Healthcare Management. Within our HR department, our core commitment is to ensure that every employee receives the same level of support as the individuals we serve, fostering a culture of unity and shared purpose.

Alexis Sterling

Alexis Sterling

Alexis Sterling: Alexis is a graduate of Southeastern Louisiana University. She holds a degree in Family and Consumer Science with a concentration in Family Studies. Alexis began working at OPTIONS in 2016 and she enjoys coordinating fun activities for the participants year round. She shares her passion for OPTIONS by inspiring community members to get involved, volunteer, and make a difference in their community.

Casey Rudolph

Casey Rudolph

Casey Rudolph: Casey is a graduate of Southeastern Louisiana University where she studied Psychology. She is a member of the Association of Fundraising Professionals, a graduate of the Baton Rouge Area Foundation’s Development Fellowship Class of 2022, and is a member of Leadership Tangipahoa’s Class of 2024.  Casey began working with people with disabilities in 2014 and joined the OPTIONS family in 2020. She loves highlighting the stories of OPTIONS participants, fundraising to ensure the sustainability of our organization, and inspiring others to support our mission.

Sylvia Easter 2020

Sylvia Bush

Sylvia Bush: For over 40 years, Sylvia has been advocating and helping create quality community services for people with disabilities.  She served as OPTIONS President and CEO from 1979 until 2021. She was appointed President Emeritus by the Board of Directors in 2022. She continues to demonstrate her heart of service and her steadfast commitment by volunteering at OPTIONS on a weekly basis. 

Carrie Mercke

Carrie Mercke

Carrie Mercke: Carrie joined the OPTIONS team in 2009.  She is a Ponchatoula native, and holds a degree in Psychology from Southeastern and a Master’s in Social Work from the University of Louisville.  She is a Licensed Clinical Social Worker and Board Approved Clinical Supervisor.  Carrie’s focus is to build upon the legacy of our founding families through advocating for a more inclusive community for people with disabilities. 

Download our employee handbook 2020